Founded with the aim of doing business in a transparent, serious, and innovative way, Opentech has always invested heavily and has dedicated itself entirely to the GRC since its inception in 2004. The company has developed a complete portfolio of solutions called the GO Suite that integrates wide-ranging modular solutions to manage governance, risks, compliance, anti-money laundering, internal audit, GDPR, policy management, third parties, and more. “Every compliance officer wants a tool that supports him in his work rather than simply reminding him of the activities to be carried out. Our solution suite facilitates the user by guiding him through the features and data, a summary of activities to be approved, validated, delegated, reassigned, relative deadlines, communications received and sent, objectives and indicators,” says Carlo Camerata, CEO of Opentech. What truly runs behind the scenes to provide value to clients is Opentech’s dedicated and enthusiastic team of experts in the field of compliance. The team works with each new customer as a partner and considers each success as a victory of their own. “Our commitment, much appreciated by customers, is expressed in maintenance and assistance services, which we provide in a timely, reliable, and professional manner.”
Deployed over the web, Opentech’s GO Suite can be used both on premise and on the cloud.
The suite is based on standard Microsoft technology and natively integrates with Microsoft products. The GO Suite is suitable for different companies and corporate groups, offering the widest organisational flexibility. “Our GO Compliance solution pursues usability, proactivity, and integration of all risks, focusing on user and activities he has to perform every day,” adds Camerata. With the suite, clients can easily manage all the data at a historical level with the possibility of having status at a certain date, both for various functions and reporting. GO also has an application log capable of tracing all the operations carried out and provides APIs to ensure maximum flexibility in integration procedures with other applications.
When it comes to the usability of the products, the company turns technical and complicated tasks into easy and attractive work by adding a number of features to its products. For instance, the GO Suite features a “super search” functionality to immediately find any information or data within the solution with a focus on high performance. At the same time, the company adopts artificial intelligence applications to automatically update procedures, operations, and controls that are repetitive and time-consuming. Furthermore, the availability of a single taxonomy of processes, risks, and controls, with uniform metrics and a single organisational model help maintaining a single source of truth. Above all, as a software boutique firm, Opentech emphasizes on customising the solutions based on client needs rather than providing a rigid product. “In short, we try to ‘sew’ a customised software,” says Camerata.
The company’s solution is deployed by a variety of clients from different markets that have different regulations. For instance, the ICCREA banking group, a central institution of Italian credit unions and rural saving banks, could change the organisation of controls for over 150 legal entities with a significant reduction in human resources in a short span of time using the GO Suite for compliance.
Given the current pandemic situation, Opentech is all set to assist its clients in overcoming new challenges and regulations associated with it. The GO Suite is designed to easily adapt to organisational and methodological changes, which is crucial in today’s times where most organisations are struggling with the changes induced by the pandemic. “The new normal has significant repercussions on compliance; production processes, procedures, and policies change abruptly, and new risks at work arise including IT risks, fraud, corruption, and money laundering. GO Compliance is a valuable aid to compliance officers in governing these sudden and unexpected changes,” adds Camerata.